Frequently asked questions

Quick, clear answers to your most common questions.

General & Onboarding

What is OpenFX?

OpenFX is a next-generation cross-border payment infrastructure provider. We enable institutions like you to move money globally with near-instant settlement, deep liquidity, and exceptional cost efficiency. Our infrastructure combines the reliability of traditional finance with the speed and programmability of modern blockchain rails.

What is OpenFX?

OpenFX is a next-generation cross-border payment infrastructure provider. We enable institutions like you to move money globally with near-instant settlement, deep liquidity, and exceptional cost efficiency. Our infrastructure combines the reliability of traditional finance with the speed and programmability of modern blockchain rails.

What is OpenFX?

OpenFX is a next-generation cross-border payment infrastructure provider. We enable institutions like you to move money globally with near-instant settlement, deep liquidity, and exceptional cost efficiency. Our infrastructure combines the reliability of traditional finance with the speed and programmability of modern blockchain rails.

What are the key benefits of using OpenFX?

The main benefits of using OpenFX include: eliminating pre-funding requirements, providing superior speed and consistent pricing at any volume, enabling global reach with local compliance, and optimizing treasury management and cross-border payment flows.

What are the key benefits of using OpenFX?

The main benefits of using OpenFX include: eliminating pre-funding requirements, providing superior speed and consistent pricing at any volume, enabling global reach with local compliance, and optimizing treasury management and cross-border payment flows.

What are the key benefits of using OpenFX?

The main benefits of using OpenFX include: eliminating pre-funding requirements, providing superior speed and consistent pricing at any volume, enabling global reach with local compliance, and optimizing treasury management and cross-border payment flows.

How do you compare to other FX infrastructure providers in the market?

While there are several other FX infrastructure providers in the market, OpenFX stands out for our laser focus on speed, cost-efficiency, and transparency. Unlike some of our competitors, we do not offer any additional services beyond core FX and money movement capabilities, allowing us to maintain a highly specialized and optimized platform. Our unique approach to liquidity management, leveraging stablecoins and dynamic balance sheet allocation, enables us to deliver unparalleled pricing and settlement times compared to traditional banks and FX providers.

How do you compare to other FX infrastructure providers in the market?

While there are several other FX infrastructure providers in the market, OpenFX stands out for our laser focus on speed, cost-efficiency, and transparency. Unlike some of our competitors, we do not offer any additional services beyond core FX and money movement capabilities, allowing us to maintain a highly specialized and optimized platform. Our unique approach to liquidity management, leveraging stablecoins and dynamic balance sheet allocation, enables us to deliver unparalleled pricing and settlement times compared to traditional banks and FX providers.

How do you compare to other FX infrastructure providers in the market?

While there are several other FX infrastructure providers in the market, OpenFX stands out for our laser focus on speed, cost-efficiency, and transparency. Unlike some of our competitors, we do not offer any additional services beyond core FX and money movement capabilities, allowing us to maintain a highly specialized and optimized platform. Our unique approach to liquidity management, leveraging stablecoins and dynamic balance sheet allocation, enables us to deliver unparalleled pricing and settlement times compared to traditional banks and FX providers.

How do I get started with OpenFX?

Getting started is easy. You can sign up on our website, complete the KYC process, and start trading and making payments through our platform. Start by scheduling a demo or speaking with one of our sales representatives, and our team will guide you through the onboarding process.

How do I get started with OpenFX?

Getting started is easy. You can sign up on our website, complete the KYC process, and start trading and making payments through our platform. Start by scheduling a demo or speaking with one of our sales representatives, and our team will guide you through the onboarding process.

How do I get started with OpenFX?

Getting started is easy. You can sign up on our website, complete the KYC process, and start trading and making payments through our platform. Start by scheduling a demo or speaking with one of our sales representatives, and our team will guide you through the onboarding process.

What is your onboarding process like?

Our onboarding process is straightforward and designed to get you up and running quickly, usually within 72 hours. We'll walk you through all the necessary steps, including KYC and account setup.

What is your onboarding process like?

Our onboarding process is straightforward and designed to get you up and running quickly, usually within 72 hours. We'll walk you through all the necessary steps, including KYC and account setup.

What is your onboarding process like?

Our onboarding process is straightforward and designed to get you up and running quickly, usually within 72 hours. We'll walk you through all the necessary steps, including KYC and account setup.

Who can use OpenFX?

We work exclusively with institutional clients: remittance companies, fintechs, payment processors, digital banks, brokers, and investment platforms. If you require real-time settlement across fiat and stablecoin rails, OpenFX is purpose-built for your needs.

Who can use OpenFX?

We work exclusively with institutional clients: remittance companies, fintechs, payment processors, digital banks, brokers, and investment platforms. If you require real-time settlement across fiat and stablecoin rails, OpenFX is purpose-built for your needs.

Who can use OpenFX?

We work exclusively with institutional clients: remittance companies, fintechs, payment processors, digital banks, brokers, and investment platforms. If you require real-time settlement across fiat and stablecoin rails, OpenFX is purpose-built for your needs.

What types of clients do you serve?

OpenFX caters to enterprise-level clients: remittance companies, neobanks, brokerages, payment processors, and payroll providers. We work with businesses across a wide range of industries and geographies.

What types of clients do you serve?

OpenFX caters to enterprise-level clients: remittance companies, neobanks, brokerages, payment processors, and payroll providers. We work with businesses across a wide range of industries and geographies.

What types of clients do you serve?

OpenFX caters to enterprise-level clients: remittance companies, neobanks, brokerages, payment processors, and payroll providers. We work with businesses across a wide range of industries and geographies.

Can I use OpenFX for my personal transactions?

No. We are primarily designed for businesses and enterprises. While we may consider expanding to personal transactions in the future, our current focus is on serving the needs of our corporate clients.

Can I use OpenFX for my personal transactions?

No. We are primarily designed for businesses and enterprises. While we may consider expanding to personal transactions in the future, our current focus is on serving the needs of our corporate clients.

Can I use OpenFX for my personal transactions?

No. We are primarily designed for businesses and enterprises. While we may consider expanding to personal transactions in the future, our current focus is on serving the needs of our corporate clients.

How do I scale my usage of OpenFX as my business grows?

As your business grows, we can easily scale our services to meet your increasing needs, providing the necessary infrastructure, liquidity, and support. Our platform is designed to handle high-volume transactions without any disruption, and we are able to offer competitive, consistent pricing to meet your scale.

How do I scale my usage of OpenFX as my business grows?

As your business grows, we can easily scale our services to meet your increasing needs, providing the necessary infrastructure, liquidity, and support. Our platform is designed to handle high-volume transactions without any disruption, and we are able to offer competitive, consistent pricing to meet your scale.

How do I scale my usage of OpenFX as my business grows?

As your business grows, we can easily scale our services to meet your increasing needs, providing the necessary infrastructure, liquidity, and support. Our platform is designed to handle high-volume transactions without any disruption, and we are able to offer competitive, consistent pricing to meet your scale.

Product & Features

Do you support stablecoin transactions?

Yes. We support both USDC and USDT transactions, allowing you to leverage the benefits of stablecoins for your cross-border payments.

Do you support stablecoin transactions?

Yes. We support both USDC and USDT transactions, allowing you to leverage the benefits of stablecoins for your cross-border payments.

Do you support stablecoin transactions?

Yes. We support both USDC and USDT transactions, allowing you to leverage the benefits of stablecoins for your cross-border payments.

How fast are trades settled?

90% of trades settle in under 60 minutes, with 30% settling in under 10 minutes. This is significantly faster than the 2-7 day timelines typical of traditional FX providers.

How fast are trades settled?

90% of trades settle in under 60 minutes, with 30% settling in under 10 minutes. This is significantly faster than the 2-7 day timelines typical of traditional FX providers.

How fast are trades settled?

90% of trades settle in under 60 minutes, with 30% settling in under 10 minutes. This is significantly faster than the 2-7 day timelines typical of traditional FX providers.

What is the user experience?

We offer T+0 settlement for many transactions, with the majority settling within an hour and many within 10 minutes. We offer both a web-based GUI and API-driven integrations, providing you with the flexibility to execute trades however you would like.

What is the user experience?

We offer T+0 settlement for many transactions, with the majority settling within an hour and many within 10 minutes. We offer both a web-based GUI and API-driven integrations, providing you with the flexibility to execute trades however you would like.

What is the user experience?

We offer T+0 settlement for many transactions, with the majority settling within an hour and many within 10 minutes. We offer both a web-based GUI and API-driven integrations, providing you with the flexibility to execute trades however you would like.

What currencies and payment rails do you support?

We support a wide range of fiat, including the major G20 currencies as well as many emerging markets. We have banking infrastructure and licenses in key markets like the US, UK, Europe, UAE, Mexico, Brazil, and Southeast Asia, allowing us to offer local payment rails and bank account integrations. In addition to fiat currencies, we also support popular stablecoins like USDC, USDT, and others, which can be used for on-ramping, off-ramping, and cross-border transfers.

What currencies and payment rails do you support?

We support a wide range of fiat, including the major G20 currencies as well as many emerging markets. We have banking infrastructure and licenses in key markets like the US, UK, Europe, UAE, Mexico, Brazil, and Southeast Asia, allowing us to offer local payment rails and bank account integrations. In addition to fiat currencies, we also support popular stablecoins like USDC, USDT, and others, which can be used for on-ramping, off-ramping, and cross-border transfers.

What currencies and payment rails do you support?

We support a wide range of fiat, including the major G20 currencies as well as many emerging markets. We have banking infrastructure and licenses in key markets like the US, UK, Europe, UAE, Mexico, Brazil, and Southeast Asia, allowing us to offer local payment rails and bank account integrations. In addition to fiat currencies, we also support popular stablecoins like USDC, USDT, and others, which can be used for on-ramping, off-ramping, and cross-border transfers.

Can I integrate your API into my platform?

Absolutely. We have robust APIs that allow you to seamlessly integrate our FX and payment services into your own applications and workflows.

Can I integrate your API into my platform?

Absolutely. We have robust APIs that allow you to seamlessly integrate our FX and payment services into your own applications and workflows.

Can I integrate your API into my platform?

Absolutely. We have robust APIs that allow you to seamlessly integrate our FX and payment services into your own applications and workflows.

Can trades be canceled once confirmed?

Once a trade is confirmed, it cannot be canceled. However, you may reverse the position by executing a new trade in the opposite direction. In some instances, we may review and offer a one-time spread credit, subject to approval.

Can trades be canceled once confirmed?

Once a trade is confirmed, it cannot be canceled. However, you may reverse the position by executing a new trade in the opposite direction. In some instances, we may review and offer a one-time spread credit, subject to approval.

Can trades be canceled once confirmed?

Once a trade is confirmed, it cannot be canceled. However, you may reverse the position by executing a new trade in the opposite direction. In some instances, we may review and offer a one-time spread credit, subject to approval.

Do you support chat-based trading (e.g., Telegram or Slack)?

No. All trades must be executed via our secure web-based GUI or trading API.

Do you support chat-based trading (e.g., Telegram or Slack)?

No. All trades must be executed via our secure web-based GUI or trading API.

Do you support chat-based trading (e.g., Telegram or Slack)?

No. All trades must be executed via our secure web-based GUI or trading API.

How quickly will my deposit reflect in my account?

Fiat deposits typically reflect within 20 minutes once received. Crypto deposits settle in near real-time, subject to blockchain speed and congestion. Timelines may vary depending on the sending institution and rail used.

How quickly will my deposit reflect in my account?

Fiat deposits typically reflect within 20 minutes once received. Crypto deposits settle in near real-time, subject to blockchain speed and congestion. Timelines may vary depending on the sending institution and rail used.

How quickly will my deposit reflect in my account?

Fiat deposits typically reflect within 20 minutes once received. Crypto deposits settle in near real-time, subject to blockchain speed and congestion. Timelines may vary depending on the sending institution and rail used.

Do you support SEPA Instant and Faster Payments (FPS)?

Yes. We support SEPA Instant for EUR and FPS for GBP through local partner banks. Settlement is typically near-instant, though some counterparties may impose business-hour limitations.

Do you support SEPA Instant and Faster Payments (FPS)?

Yes. We support SEPA Instant for EUR and FPS for GBP through local partner banks. Settlement is typically near-instant, though some counterparties may impose business-hour limitations.

Do you support SEPA Instant and Faster Payments (FPS)?

Yes. We support SEPA Instant for EUR and FPS for GBP through local partner banks. Settlement is typically near-instant, though some counterparties may impose business-hour limitations.

Do you support the Australian NPP system?

Yes. We support AUD via NPP (New Payments Platform) for real-time settlement using local account number and BSB code.

Do you support the Australian NPP system?

Yes. We support AUD via NPP (New Payments Platform) for real-time settlement using local account number and BSB code.

Do you support the Australian NPP system?

Yes. We support AUD via NPP (New Payments Platform) for real-time settlement using local account number and BSB code.

Can you integrate with our existing treasury management systems and workflows?

Yes. We offer a range of integration options, including: APIs, webhooks, and a user-friendly web-based platform. We can work with your team to understand your existing processes and systems, and then develop a tailored integration plan to ensure a seamless experience. Our goal is to become a transparent, embedded part of your treasury and payments infrastructure, rather than an external service provider.

Can you integrate with our existing treasury management systems and workflows?

Yes. We offer a range of integration options, including: APIs, webhooks, and a user-friendly web-based platform. We can work with your team to understand your existing processes and systems, and then develop a tailored integration plan to ensure a seamless experience. Our goal is to become a transparent, embedded part of your treasury and payments infrastructure, rather than an external service provider.

Can you integrate with our existing treasury management systems and workflows?

Yes. We offer a range of integration options, including: APIs, webhooks, and a user-friendly web-based platform. We can work with your team to understand your existing processes and systems, and then develop a tailored integration plan to ensure a seamless experience. Our goal is to become a transparent, embedded part of your treasury and payments infrastructure, rather than an external service provider.

Can you support our treasury management and internal fund movements?

Absolutely. Many of our clients use OpenFX to improve their internal treasury operations, moving funds between different currency accounts quickly and cost-effectively. Our platform allows you to hold multi-currency balances, execute FX conversions, and withdraw funds to your preferred bank accounts, all with real-time settlement. We can also help you manage currency risk, optimize liquidity, and reduce the need to hold idle balances in foreign currencies, streamlining your overall treasury management processes.

Can you support our treasury management and internal fund movements?

Absolutely. Many of our clients use OpenFX to improve their internal treasury operations, moving funds between different currency accounts quickly and cost-effectively. Our platform allows you to hold multi-currency balances, execute FX conversions, and withdraw funds to your preferred bank accounts, all with real-time settlement. We can also help you manage currency risk, optimize liquidity, and reduce the need to hold idle balances in foreign currencies, streamlining your overall treasury management processes.

Can you support our treasury management and internal fund movements?

Absolutely. Many of our clients use OpenFX to improve their internal treasury operations, moving funds between different currency accounts quickly and cost-effectively. Our platform allows you to hold multi-currency balances, execute FX conversions, and withdraw funds to your preferred bank accounts, all with real-time settlement. We can also help you manage currency risk, optimize liquidity, and reduce the need to hold idle balances in foreign currencies, streamlining your overall treasury management processes.

Do you offer any reporting or analytics tools?

Yes. We provide detailed reporting and analytics on your transactions, allowing you to better understand your cross-border payment activity. Our real-time market data and customizable reporting and analytics ensures that you always have the information you need to inform better decisions.

Do you offer any reporting or analytics tools?

Yes. We provide detailed reporting and analytics on your transactions, allowing you to better understand your cross-border payment activity. Our real-time market data and customizable reporting and analytics ensures that you always have the information you need to inform better decisions.

Do you offer any reporting or analytics tools?

Yes. We provide detailed reporting and analytics on your transactions, allowing you to better understand your cross-border payment activity. Our real-time market data and customizable reporting and analytics ensures that you always have the information you need to inform better decisions.

Do you offer named accounts for clients?

While we don't currently offer named accounts, we are working on expanding our product capabilities to include virtual account solutions soon.

Do you offer named accounts for clients?

While we don't currently offer named accounts, we are working on expanding our product capabilities to include virtual account solutions soon.

Do you offer named accounts for clients?

While we don't currently offer named accounts, we are working on expanding our product capabilities to include virtual account solutions soon.

Can I send RTP (real-time payments) to my OpenFX USD account?

Currently, USD does not support RTP. The fastest option available is intrabank transfer via our partner bank (Cross River Bank) in the United States.

Can I send RTP (real-time payments) to my OpenFX USD account?

Currently, USD does not support RTP. The fastest option available is intrabank transfer via our partner bank (Cross River Bank) in the United States.

Can I send RTP (real-time payments) to my OpenFX USD account?

Currently, USD does not support RTP. The fastest option available is intrabank transfer via our partner bank (Cross River Bank) in the United States.

What is your approach to innovation and product development?

At OpenFX, we are committed to continuous innovation and product development. We closely monitor market trends and your feedback to ensure our platform remains at the forefront of the industry, and we regularly release new features and enhancements to meet the evolving needs of our clients.

What is your approach to innovation and product development?

At OpenFX, we are committed to continuous innovation and product development. We closely monitor market trends and your feedback to ensure our platform remains at the forefront of the industry, and we regularly release new features and enhancements to meet the evolving needs of our clients.

What is your approach to innovation and product development?

At OpenFX, we are committed to continuous innovation and product development. We closely monitor market trends and your feedback to ensure our platform remains at the forefront of the industry, and we regularly release new features and enhancements to meet the evolving needs of our clients.

What is your roadmap for expanding your product and service offerings?

OpenFX is continuously investing in expanding our geographic coverage and product capabilities to better serve you. In the near term, we are focused on adding support for additional emerging market currencies and enhancing our treasury management tools.

What is your roadmap for expanding your product and service offerings?

OpenFX is continuously investing in expanding our geographic coverage and product capabilities to better serve you. In the near term, we are focused on adding support for additional emerging market currencies and enhancing our treasury management tools.

What is your roadmap for expanding your product and service offerings?

OpenFX is continuously investing in expanding our geographic coverage and product capabilities to better serve you. In the near term, we are focused on adding support for additional emerging market currencies and enhancing our treasury management tools.

Pricing & Fees

What is your pricing model, and how does it compare to traditional providers?

Our pricing is based on the mid-market rate, with a small spread (3-5 bps for G20, 10-12 bps for emerging markets) to cover our costs and provide a return. This pricing is significantly lower than what you would typically pay for same-day or T+1 settlement with traditional banks and FX providers, who often charge 20-50 bps or more for expedited service. Unlike traditional providers, OpenFX does not charge any additional fees or markups. We offer transparent volume-based pricing tiers, so you can expect consistent quotes no matter the scale of transaction.

What is your pricing model, and how does it compare to traditional providers?

Our pricing is based on the mid-market rate, with a small spread (3-5 bps for G20, 10-12 bps for emerging markets) to cover our costs and provide a return. This pricing is significantly lower than what you would typically pay for same-day or T+1 settlement with traditional banks and FX providers, who often charge 20-50 bps or more for expedited service. Unlike traditional providers, OpenFX does not charge any additional fees or markups. We offer transparent volume-based pricing tiers, so you can expect consistent quotes no matter the scale of transaction.

What is your pricing model, and how does it compare to traditional providers?

Our pricing is based on the mid-market rate, with a small spread (3-5 bps for G20, 10-12 bps for emerging markets) to cover our costs and provide a return. This pricing is significantly lower than what you would typically pay for same-day or T+1 settlement with traditional banks and FX providers, who often charge 20-50 bps or more for expedited service. Unlike traditional providers, OpenFX does not charge any additional fees or markups. We offer transparent volume-based pricing tiers, so you can expect consistent quotes no matter the scale of transaction.

How does OpenFX volume-based pricing tiers work?

Our pricing is highly competitive, often matching or beating traditional banking FX rates. For example, clients doing $30-500 million in monthly volume can expect spreads in the 3-5 basis point range.

How does OpenFX volume-based pricing tiers work?

Our pricing is highly competitive, often matching or beating traditional banking FX rates. For example, clients doing $30-500 million in monthly volume can expect spreads in the 3-5 basis point range.

How does OpenFX volume-based pricing tiers work?

Our pricing is highly competitive, often matching or beating traditional banking FX rates. For example, clients doing $30-500 million in monthly volume can expect spreads in the 3-5 basis point range.

Do you have any minimum volume requirements?

We don't have strict minimum volume requirements, but most clients do prefer to take advantage of our volume-based pricing tiers. The more you transact with us, the better rates you'll receive.

Do you have any minimum volume requirements?

We don't have strict minimum volume requirements, but most clients do prefer to take advantage of our volume-based pricing tiers. The more you transact with us, the better rates you'll receive.

Do you have any minimum volume requirements?

We don't have strict minimum volume requirements, but most clients do prefer to take advantage of our volume-based pricing tiers. The more you transact with us, the better rates you'll receive.

Do you offer any incentives or volume discounts?

Yes. We offer volume-based incentives and discounts to our clients. For example, clients doing over $100 million in monthly volume may be eligible for additional pricing benefits or custom programs.

Do you offer any incentives or volume discounts?

Yes. We offer volume-based incentives and discounts to our clients. For example, clients doing over $100 million in monthly volume may be eligible for additional pricing benefits or custom programs.

Do you offer any incentives or volume discounts?

Yes. We offer volume-based incentives and discounts to our clients. For example, clients doing over $100 million in monthly volume may be eligible for additional pricing benefits or custom programs.

Can I try out your platform before committing?

Absolutely! We offer a sandbox environment where you can test our platform, execute sample trades, and see our pricing in real-time. Our team is also happy to provide a personalized demo and walk-through to help you understand how OpenFX can integrate with your existing treasury and payment workflows.

Can I try out your platform before committing?

Absolutely! We offer a sandbox environment where you can test our platform, execute sample trades, and see our pricing in real-time. Our team is also happy to provide a personalized demo and walk-through to help you understand how OpenFX can integrate with your existing treasury and payment workflows.

Can I try out your platform before committing?

Absolutely! We offer a sandbox environment where you can test our platform, execute sample trades, and see our pricing in real-time. Our team is also happy to provide a personalized demo and walk-through to help you understand how OpenFX can integrate with your existing treasury and payment workflows.

Security & Compliance

How secure is your platform?

Security is a top priority for us. We use industry-leading security protocols, encryption, and access controls to protect your data and transactions.

How secure is your platform?

Security is a top priority for us. We use industry-leading security protocols, encryption, and access controls to protect your data and transactions.

How secure is your platform?

Security is a top priority for us. We use industry-leading security protocols, encryption, and access controls to protect your data and transactions.

What is your approach to compliance and regulatory requirements?

We are committed to maintaining the highest standards of compliance and regulatory adherence. We hold the necessary licenses and registrations in the markets we serve, and we work closely with clients to ensure seamless integration with their compliance frameworks.

What is your approach to compliance and regulatory requirements?

We are committed to maintaining the highest standards of compliance and regulatory adherence. We hold the necessary licenses and registrations in the markets we serve, and we work closely with clients to ensure seamless integration with their compliance frameworks.

What is your approach to compliance and regulatory requirements?

We are committed to maintaining the highest standards of compliance and regulatory adherence. We hold the necessary licenses and registrations in the markets we serve, and we work closely with clients to ensure seamless integration with their compliance frameworks.

How do you handle AML/KYC and regulatory compliance?

We partner with licensed and regulated entities in each market to handle the AML/KYC and compliance aspects of the money movement process. We perform our own due diligence on senders and receivers, and we can also integrate with our clients' existing compliance workflows. Our platform is designed to be flexible and adaptable to different regulatory environments and requirements.

How do you handle AML/KYC and regulatory compliance?

We partner with licensed and regulated entities in each market to handle the AML/KYC and compliance aspects of the money movement process. We perform our own due diligence on senders and receivers, and we can also integrate with our clients' existing compliance workflows. Our platform is designed to be flexible and adaptable to different regulatory environments and requirements.

How do you handle AML/KYC and regulatory compliance?

We partner with licensed and regulated entities in each market to handle the AML/KYC and compliance aspects of the money movement process. We perform our own due diligence on senders and receivers, and we can also integrate with our clients' existing compliance workflows. Our platform is designed to be flexible and adaptable to different regulatory environments and requirements.

How do you maintain liquidity and manage risk?

We maintain a sizable balance sheet that is dynamically allocated across different currencies and markets based on predicted client demand. Our market-making engine uses advanced algorithms to continuously hedge our currency exposures, ensuring we can fulfill client requests even in volatile market conditions.

How do you maintain liquidity and manage risk?

We maintain a sizable balance sheet that is dynamically allocated across different currencies and markets based on predicted client demand. Our market-making engine uses advanced algorithms to continuously hedge our currency exposures, ensuring we can fulfill client requests even in volatile market conditions.

How do you maintain liquidity and manage risk?

We maintain a sizable balance sheet that is dynamically allocated across different currencies and markets based on predicted client demand. Our market-making engine uses advanced algorithms to continuously hedge our currency exposures, ensuring we can fulfill client requests even in volatile market conditions.

How do you source your liquidity, and what is your approach to risk management?

We maintain a diverse network of global liquidity providers, including: banks, FX brokers, and stablecoin OTC desks. Our proprietary risk management algorithms and automated trading engine ensure efficient and secure execution of transactions.

How do you source your liquidity, and what is your approach to risk management?

We maintain a diverse network of global liquidity providers, including: banks, FX brokers, and stablecoin OTC desks. Our proprietary risk management algorithms and automated trading engine ensure efficient and secure execution of transactions.

How do you source your liquidity, and what is your approach to risk management?

We maintain a diverse network of global liquidity providers, including: banks, FX brokers, and stablecoin OTC desks. Our proprietary risk management algorithms and automated trading engine ensure efficient and secure execution of transactions.

How do you handle liquidity in the event of market volatility or black swan events?

We maintain a diversified balance sheet and leverage our network of liquidity providers to ensure we can continue to fulfill your requests even in times of acute market stress. Our pricing and execution model is designed to be flexible, allowing us to adjust spreads and prioritize liquidity as needed to manage risk. In extreme scenarios where liquidity is severely constrained, we may need to widen spreads temporarily, but we are committed to providing as much transparency and continuity as possible.

How do you handle liquidity in the event of market volatility or black swan events?

We maintain a diversified balance sheet and leverage our network of liquidity providers to ensure we can continue to fulfill your requests even in times of acute market stress. Our pricing and execution model is designed to be flexible, allowing us to adjust spreads and prioritize liquidity as needed to manage risk. In extreme scenarios where liquidity is severely constrained, we may need to widen spreads temporarily, but we are committed to providing as much transparency and continuity as possible.

How do you handle liquidity in the event of market volatility or black swan events?

We maintain a diversified balance sheet and leverage our network of liquidity providers to ensure we can continue to fulfill your requests even in times of acute market stress. Our pricing and execution model is designed to be flexible, allowing us to adjust spreads and prioritize liquidity as needed to manage risk. In extreme scenarios where liquidity is severely constrained, we may need to widen spreads temporarily, but we are committed to providing as much transparency and continuity as possible.

How do you ensure the security and reliability of your platform?

Security and reliability are top priorities for us. We have implemented robust cybersecurity measures, including: multi-factor authentication, encryption, and regular penetration testing. Our platform is built on highly scalable and redundant infrastructure, with multiple data centers and failover mechanisms to ensure 24/7 availability. We also maintain strict operational controls and segregation of duties to mitigate the risk of internal fraud or misuse.

How do you ensure the security and reliability of your platform?

Security and reliability are top priorities for us. We have implemented robust cybersecurity measures, including: multi-factor authentication, encryption, and regular penetration testing. Our platform is built on highly scalable and redundant infrastructure, with multiple data centers and failover mechanisms to ensure 24/7 availability. We also maintain strict operational controls and segregation of duties to mitigate the risk of internal fraud or misuse.

How do you ensure the security and reliability of your platform?

Security and reliability are top priorities for us. We have implemented robust cybersecurity measures, including: multi-factor authentication, encryption, and regular penetration testing. Our platform is built on highly scalable and redundant infrastructure, with multiple data centers and failover mechanisms to ensure 24/7 availability. We also maintain strict operational controls and segregation of duties to mitigate the risk of internal fraud or misuse.

What is your approach to data privacy and security?

Data privacy and security are of the utmost importance to OpenFX. We employ industry-leading data protection protocols, including encryption, access controls, and regular security audits. Our clients can be confident that their sensitive financial data is safeguarded to the highest standards.

What is your approach to data privacy and security?

Data privacy and security are of the utmost importance to OpenFX. We employ industry-leading data protection protocols, including encryption, access controls, and regular security audits. Our clients can be confident that their sensitive financial data is safeguarded to the highest standards.

What is your approach to data privacy and security?

Data privacy and security are of the utmost importance to OpenFX. We employ industry-leading data protection protocols, including encryption, access controls, and regular security audits. Our clients can be confident that their sensitive financial data is safeguarded to the highest standards.

Support & Relationship Management

What is your approach to client support and service?

At OpenFX, we are committed to providing you with exceptional support and world-class service. Our dedicated account management teams work closely with you to ensure your needs are met, and we offer 24/7 technical support to address any issues that may arise.

What is your approach to client support and service?

At OpenFX, we are committed to providing you with exceptional support and world-class service. Our dedicated account management teams work closely with you to ensure your needs are met, and we offer 24/7 technical support to address any issues that may arise.

What is your approach to client support and service?

At OpenFX, we are committed to providing you with exceptional support and world-class service. Our dedicated account management teams work closely with you to ensure your needs are met, and we offer 24/7 technical support to address any issues that may arise.

What is your client support availability?

Our client support team is available 24/7 to assist you with any questions or issues you may have.

What is your client support availability?

Our client support team is available 24/7 to assist you with any questions or issues you may have.

What is your client support availability?

Our client support team is available 24/7 to assist you with any questions or issues you may have.

What is your approach to ongoing relationship management?

We assign a dedicated account manager to each client, who serves as your primary point of contact and ensures seamless communication and issue resolution. Our support team is available 24/7 to address any questions or concerns, and we provide regular business reviews and strategic planning sessions to help you get the most out of our service.

What is your approach to ongoing relationship management?

We assign a dedicated account manager to each client, who serves as your primary point of contact and ensures seamless communication and issue resolution. Our support team is available 24/7 to address any questions or concerns, and we provide regular business reviews and strategic planning sessions to help you get the most out of our service.

What is your approach to ongoing relationship management?

We assign a dedicated account manager to each client, who serves as your primary point of contact and ensures seamless communication and issue resolution. Our support team is available 24/7 to address any questions or concerns, and we provide regular business reviews and strategic planning sessions to help you get the most out of our service.

Do you offer any educational resources or support to help me understand FX markets and best practices?

Yes. We are committed to providing you with educational resources you need to navigate the complexities of FX markets and cross-border payments. We offer webinars and one-on-one consultations to share our expertise and empower you to make informed decisions.

Do you offer any educational resources or support to help me understand FX markets and best practices?

Yes. We are committed to providing you with educational resources you need to navigate the complexities of FX markets and cross-border payments. We offer webinars and one-on-one consultations to share our expertise and empower you to make informed decisions.

Do you offer any educational resources or support to help me understand FX markets and best practices?

Yes. We are committed to providing you with educational resources you need to navigate the complexities of FX markets and cross-border payments. We offer webinars and one-on-one consultations to share our expertise and empower you to make informed decisions.

Do you offer any value-added services beyond currency exchange?

In addition to our core FX capabilities, OpenFX can also provides: multi-currency account management, liquidity optimization, and treasury management tools to help our clients streamline their cross-border payment operations.

Do you offer any value-added services beyond currency exchange?

In addition to our core FX capabilities, OpenFX can also provides: multi-currency account management, liquidity optimization, and treasury management tools to help our clients streamline their cross-border payment operations.

Do you offer any value-added services beyond currency exchange?

In addition to our core FX capabilities, OpenFX can also provides: multi-currency account management, liquidity optimization, and treasury management tools to help our clients streamline their cross-border payment operations.

Can OpenFX help me expand into new markets or currencies?

Yes. We can support your expansion into new markets and currencies. We have experts in global banking and regulatory compliance who can help you navigate the complexities of regional payment networks, and ensure a seamless experience for your clients.

Can OpenFX help me expand into new markets or currencies?

Yes. We can support your expansion into new markets and currencies. We have experts in global banking and regulatory compliance who can help you navigate the complexities of regional payment networks, and ensure a seamless experience for your clients.

Can OpenFX help me expand into new markets or currencies?

Yes. We can support your expansion into new markets and currencies. We have experts in global banking and regulatory compliance who can help you navigate the complexities of regional payment networks, and ensure a seamless experience for your clients.

Eliminate pre-funding

Eliminate pre-funding

Eliminate pre-funding

Global network

Teams operating across North America, Europe, Middle East, and Asia

Operating Hours

We never close. Our platform and
support teams are available 24/7/365

Write to us

Red Envelope Delta, Inc, NMLS ID No. 2680829
All rights reserved, © OpenFX 2025.

Global network

Teams operating across North America, Europe, Middle East, and Asia

Operating Hours

We never close. Our platform and support teams are available 24/7/365

Write to us

Red Envelope Delta, Inc, NMLS ID No. 2680829
All rights reserved, © OpenFX 2025.

Global network

Teams operating across North America, Europe, Middle East, and Asia

Operating Hours

We never close. Our platform and support teams are available 24/7/365

Write to us

Red Envelope Delta, Inc, NMLS ID No. 2680829
All rights reserved, © OpenFX 2025.